Ring, an Amazon company, has announced that it will hire its first 30 employees in Ireland.
From its Amazon office in Cork, the home security business will provide about 30 technical customer support roles; however, the new workers are also permitted to work from home if they so choose.
By the end of the year, the firm hopes to fill positions for team leaders and technical customer support employees in both English and German, with opportunities for part-time work and flexible shift schedules.
The company said the initial investment in Ireland will support Ring’s commitment to continue investing in Europe, and the new roles will complement existing global operations to help customers with home security setup and troubleshooting.
The permanent positions come with Amazon’s comprehensive benefits package, which includes a retirement savings plan, eye care vouchers, employee discounts, private medical and dental insurance plans, as well as an income protection and disability scheme.
“We’re looking for people who can ensure our customers have the best possible experience, whether that’s ahead of purchase or while getting set up with their devices,” said Andrew Pease, Ring’s director of global customer support.
“Ring has seen great success since we launched in Europe in 2016, and this new team in Cork will play a critical role in supporting Ring’s continued growth across Europe,” said Ian Semple, Ring’s senior manager of customer support operations in Ireland.