When compared to the previous month, the number of fraudulent text message and phone call cases at the Bank of Ireland has increased by around 40% in the last two weeks.
The bank is warning customers today about a scam used by fraudsters to trick people into giving up their banking information.
According to the report, fraudsters are stepping up their efforts to gain access to customers’ accounts by first contacting them via text and then following up with phone calls to persuade them to hand over their details.
Once they gain access to the accounts, funds are then being transferred into money-mule accounts or spent immediately on expensive items including electrical goods, according to Bank of Ireland.
The number of combined fraudulent text message and phone call cases detected by Bank of Ireland’s fraud prevention team has increased by about 40% in the last two weeks when compared to the previous month.
Customers are told to be on the lookout for Bank of Ireland-branded texts informing them that they should expect a call from the bank, Bank of Ireland-branded texts giving a fake number to call, and An Post or HSE-branded fake texts that direct them to phishing websites.
“Fraudsters are becoming increasingly persistent in their attempts to steal people’s money. Fraudulent text messages are now being followed up by phone calls from fraudsters to convince people to hand over their details,” Edel McDermott, head of fraud at Bank of Ireland, said.
“Be vigilant if you receive a phone call from someone claiming to be from your bank, credit card company or another company you may trust – even if you get a text first that tells you to expect the call. No matter what story you are told, do not give away your card, account, or banking details. End the call immediately and do not call the number back if you are suspicious,” McDermott said.
“And remember, do not click on links or call any numbers you receive in a text message. You can call your bank using the number on the back of your card or a listed phone number”.