Indian IT giant Infosys BPM plans to build a new delivery centre in Co Waterford, which will bring 250 new jobs to the county. The centre will be managed by the business process management arm of Infosys.
The services at the centre will be voice support, customer service and technical support and the roles to be created include finance, HR, planning and capacity management.
“The new centre in Waterford will provide voice support, customer service and technical support operations for large global enterprises. The new roles will cover several functions across various job levels, spanning a multitude of skills from customer and technical support roles to subject-matter-experts in the areas of finance, HR, planning, and capacity management,” the company said in a statement.
Infosys BPM started its Ireland operations in Dublin in 2014, delivering service offerings across telecommunications, manufacturing, social media, healthcare, edtech, and fintech sectors. The company has since then, further expanded in Ireland through its offices in Waterford, Wexford, Clonmel, and Craigavon.
Additional reporting by Live Mint.com