Central helpdesk for Ukrainian students seeking access to higher education studies in Ireland

Higher Education Minister Simon Harris has announced the establishment of a National Student and Researcher (NSR) Helpdesk.

This facility will be available to assist Ukrainian students and researchers who are seeking to continue their higher education studies in Ireland.

The National Student and Researcher (NSR) Helpdesk, which will be supported in its work by a National Steering Group, will be hosted by Maynooth University and will assist the needs of third-level students and researchers fleeing the war. It will be staffed by six people seconded from HEIs around Ireland and will operate for an initial six months, funded by DFHERIS.

Speaking today, Minister Harris said, “The third level sector has once again shown important leadership since the unlawful war in the Ukraine. A new central helpdesk will be established providing important information to Ukrainian people seeking to access third level here in Ireland.

“The helpdesk will be staffed by Admissions and Researcher Advisors and other experts who will be able to direct students to a local college equipped to meet their educational needs. The Advisors are currently receiving additional training to strengthen the capacity to engage with displaced persons.

“I know that many students have already been in contact with our institutions, and the first task of colleagues at the NSR Helpdesk will be to centralise data from these contacts.

“Our priorities in our education systems have to be, to welcome, support and meet the needs of the students, teachers and researchers who are displaced, and I am convinced that this helpdesk is a key element to achieve just that. I am also bringing a memo to Government on a range of additional supports for affected persons.”

Those seeking assistance can contact NSRHelpdesk@mu.ie or call +353 (0)1 474 7788. This will first facilitate students who have made direct contact with third level institutions. The helpdesk will be fully operational for all students in mid-May.

%d bloggers like this: