Prepay power shock: Hundreds charged for phantom services

Prepay power shock: Hundreds charged for phantom services

In a startling revelation, PrepayPower, a leading prepay energy and broadband provider in Ireland, has been ordered to refund over €272,000 to customers who were billed for services they never requested. The company, operated by Yuno Ltd, is also facing a €9,300 penalty from the communications regulator ComReg. According to Irish Examiner, the investigation by … Read more

PrepayPower to raise electricity prices by almost 10%

PrepayPower has confirmed that it expects to raise electricity prices by 9.9%, the fourth such increase this year. Approximately 170,000 customers will be affected by the change, but gas prices and standing charges will remain unchanged. Bonkers.ie is estimated that the increase will add around €200 to customers’ annual electricity bills based on average usage. … Read more